Terms & Conditions.

Payment Options.

If you are unable to buy online, we accept cheques and postal orders made payable to David's Exotics.
David's Exotic Plants UK now accepts card payments over phone, on 01227 711897.

Payments by cheque/postal order, please send to: David's Exotic Plants UK, 37 Shalloak Road, Broad Oak, Canterbury, CT2 0QH. Please note, we are a mail order nursery, so if you wish to pay us a visit please contact us!

We have updated our shopping cart system. It is now very simple to use.

Delivery Address Information.

Card payments will only be processed if the correct billing address details are typed in at checkout. If you require your order to be despatched to a different address, please contact us after completing the checkout. We will then arrange despatch. Contact us

Delivery Methods.

Plants are usually despatched from Monday to Thursday via Royal Mail or by courier.
We pack our plants in large cardboard tubes, as this method seems safer than regular cardboard boxes.
All our plants are covered by insurance in case of damage in transit.
In the unlikely event of plants arriving damaged, we must be notified within three working days, otherwise there can be no liability.

International Shipments Feedback.

Spain Jacaranda Order.

Dear David

The tree arrived safely in excellent condition I'm told, superbly well
packed and will be planted tomorrow.

Thank you again for your absolutely A1 service - I hope to be calling
again soon !

Best regards,

Hugo

(Rome Mango Order)

Dear David.
I would just like to say how pleased Martin Inglin our head gardener is with your mango tree.
It was absolutely beautifully packed, arrived in good health, is settling down by the Roman wall generally happy with life.
It takes quite a lot to have Martin in this state of euphoria . I think graduates of the Züricher Hochschule für Gärtnerei are by definition permanent discontents - they never think things are quite right- which makes them fantastic gardeners.
It was a real triumph to effect this transport so well as you did through all the Roman chaos and certainly you did not spare any trouble to follow everything step by step as you did.
Wish everyone was like that. Transport to Italy is notoriously a hot potato.
We will be back, am very impressed by your list and can see quite a lot we need!!
Millions of thanks.

Odile Taliani

(Rome Mango Order)

David another successful despatch of our precious mangoes which I am only able to find at your nursery...we were VERY impressed that you followed the trees on Parcelforce via the Internet until you were sure they had reached us, that is what I call professional

Thanks a million

ODILE TALIANI

(Greece Order)

Dear David,

I wanted to write and let you know how grateful I was for all the time and
effort you put into the organisation and export of the lime tree to my
girlfiend's parents in Greece. They have lived in Kefalonia for 12 years
and although they love their life still miss some of the produce we can
readily purchase in the UK. The lime tree was described as perfect with 6
baby limes and they were astounded with the standard of packing involved in
the transportation.

I am also grateful for keeping me regularly updated with the progress of the
inspection and informing me of realistic timescales. If you throught we
would now leave you in peace you are much mistaken, as I know you will now
be contacted for different fruit trees so they can grow all the fruit they
miss. Your next mission, if you choose to accept it, is an Indian Mango.

Many thanks

Simon Jenkins

(Spain Kaffir Lime & Lilly Pilly Order)

Dear David,

I was impressed by the good conditions the kaffir lime and lilly pilly trees arrived in, as well as by the fantastic packaging.
My trees are now thriving and are already 3 times the size as when they arrived in spring!!! The kaffir limes already have fruit (but i took them off so they wont loose strength).
I really appreciate the fabulous communication with David, he's been great handling the situation to be able to send the trees to Spain within shortly.

I hope this testimony is good for you (it's completely sincere!!!)

Best regards and have a nice day,

Tatiana García Resenberg

(Spain Lychee, Guava & Flame Lilly Order)

The plants have arrived looking very good and well packed, everything went as agreed and very smoothly.

A pleasure to do business in this way. Rene Waterhouse (Andalucia-Spain)

(Spain Mango & Plumeria Order)

David, mango starting to grow successfully in Spain. Slow but this obviously its way. Frangipani still in UK bathroom awaiting developments. "Despatch, packing service and after sales care were all excellent on my order..highly recommended with an efficient quick website".....RoyAgombar, Kent

(Spain Mango Order)

About David's Exotic Plants...

I was very happy dealing with David Hamer, from David's Exotic Plants. For years I had been trying to get a mango tree for my terrace, but plants were either unavailable, or not available for export into the EU. Through a website, I finally got David's website address, and I contacted him straight away. One week later I had my tree (despite stuborness of our local post services in delivering it!), and I thanked David for that. But, as because of a mishandling the main branch of the tree was broken, David just sent me a second tree, which arrived sound and good and is now part of my collection. Now I hope this is not all in my dealings with David, as I already mentioned him that I've also been running after a cacao tree... Would David's Exotic Plants obtain one for me? A second chapter of my story may well be soon available...

Regards

Xavier

Shipment Information.
Please note. The prices for plants listed on this website include postage for UK delivery only.

For countries outside the UK please contact us for delivery arrangements.
Prices and regulations vary widely depending upon destination and type/size of consignment
David's Exotic Plants UK is now authorised to import/export plants worldwide.

Citrus Exports: Please note. We are now authorised to ship citrus trees within protected zones. We are allowed to export to the following countries. Greece, France ( including Corsica), Italy and Portugal. Protected zone status can be issued for citrus for £40.50.

Exporting plants outside the EU £42.00.

Shipment costs may differ from country to country, so we advise you to email us for a shipment quote.

IMPORTANT!

Before you sign for a delivery from us, please ensure that the plants are not damaged.

We recently had an instance where a parcel containing a valuable plant was delivered and signed for, but subsequently found to be badly damaged. We are advised by the carrier that NO INSURANCE CLAIM can be made once a parcel has been signed for as 'received in good order'.

So please, in all our interests, check for damage to your plant(s) before signing the carrier's docket.

Thank you.
Rare Exotic Plants UK

July 26, 2004